Hiring - Female Customer Service Representative
<p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";"><br></span><img src="https://file.philgo.com/data/upload/7/2739237" data-filename="retriever" style="max-width: 100%;"></p><p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";"><br></span></p><p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";">Looking for passionate and hardworking Customer Service Representative (CSR). Come join our growing team and have a chance to work for exciting projects that will test and grow your skills at the same time enjoy competitive salary package and benefits. We have a good working environment with 60 full-time employees in the team and we want you to be part of it.<o:p></o:p></span></p> <p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif"; border: 1pt none windowtext; padding: 0cm;">Tasks & responsibilities</span></b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";"><o:p></o:p></span></p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Answer questions about products or the company<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Handle customers’ inquiries via chat/call<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Ask questions to understand customer requirements and close sales<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Enter and update customer information in the database<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Handle grievances to preserve the company’s reputation<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Verify transaction via phone call and keep records of chat, email, call and sales and note useful information<o:p></o:p></span></li> </ul> <p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif"; border: 1pt none windowtext; padding: 0cm;"> </span></b></p> <p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif"; border: 1pt none windowtext; padding: 0cm;">Qualifications & experience</span></b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";"><o:p></o:p></span></p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Possess good knowledge about products and services and describe/explain them to prospects<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Preferably with experience in a customer service role<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Excellent communication and interpersonal skills<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Outstanding negotiation skills with the ability to resolve issues and address complaints<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Fluent in Korean is a must for you to be successful for the job<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Personal PC or laptop and home internet is a must<o:p></o:p></span></li> </ul> <p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif"; border: 1pt none windowtext; padding: 0cm;"> </span></b></p> <p class="MsoNormal" align="left" style="line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif"; border: 1pt none windowtext; padding: 0cm;">Benefits</span></b><span lang="EN-US" style="font-size: 13.5pt; font-family: "var(--_82qgu52w)", "serif";"><o:p></o:p></span></p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">A permanent 'Work From Home' opportunity</span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">29 days of leave credits<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Birthday treat incentive<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Four (4) airfare tickets will be provided by the company going to your destination country<o:p></o:p></span></li> <li class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: left; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline; word-break: keep-all;"><span lang="EN-US" style="font-size:13.5pt;font-family:"var(--_82qgu52w)","serif";mso-fareast-font-family: Gulim;mso-bidi-font-family:"Times New Roman";mso-font-kerning:0pt">Friendly and accommodating staff who can assist you to all your needs</span></li> </ul>