We are currently looking for KOREAN SPEAKING CSR for international car company.

This is a pioneer account located in GLOBAL CITY TAGUIG and QUEZON CITY.

 

Title:               Korean speaking language specialist for Car Company (9am- 6pm/Mon-Fri)

Location:         Taguig and Quezon City

Industry:          International car and IT company

 

Requirements:

 

  1. Can speak, read and write Korean
  2. Native Korean
  3. Female Korean
  4. Single Korean
  5. Candidate must possess at least a Bachelor’s/College Degree, any field.
    Required language(s): Korean, English. Excellent in both oral and written
    Strong attention to details
    Excellent interpersonal and communication skills
    Ability to work with minimal supervision. Strong self-motivator
  6. Visa processing provided by the company
  7. From 20-40 years old
  8. With CSR experience
  9. With at least 1 year experience

 

Responsibilities:

 

  • Answer phones/ fax/email /Internet to place orders, deal with general customer inquiries, up-sell products, and tactfully manage customer complaints.
  • Identify, research, and resolve customer issues in a friendly and courteous manner.
  • Process order(s) in the computer system in an accurate manner.
  • Follow-up on customer inquiries, research short shipments/over shipments, call customers when product arrives, and provide product delay notifications.
  • Schedule shipping and return authorizations.
  • Assist customers at pick up counter and proactively recommend process improvements.
  • Embody a professional image through all interactions with our customers by being courteous and polite.
  • Become knowledgeable of the products and promote new promotions/initiatives.
  • Perform general filing and clerical duties including maintaining assigned customer accounts and reconciling old orders/returns.
  • Other duties as assigned

 

Please send your resume to [email protected]