KOREAN CUSTOMER SERVICE (MORNING SHIFT)

 

Taguig

Salary is from 65,000 - 75,000.00

Willing to work in Taguig

Dayshift

 

  • - Attend to inbound customer service support calls from the client's existing and / or potential customers, including corporate accounts and elite business travelers related to flights bookings, itineraries, passenger special needs, and utilizing the client's web - Perform back-Office work as required by the business which includes the transcription and entry of customer concerns into a database, processing of large party bookings, verification and issuance of credit card transactions, and processing of electronic tickets (e-Tickets) as well as tickets by mail, provide information on fares and itineraries that may or may not be accessible through the client's ticketing system

Requirements

  • - Must be fluent in both English and Korean language - Inbound sales and customer service experience in the call center industry is preferred - Experience in the airline / travel industry is a plus - Has a logical project-solving and proactive approach in presenting information and responding to customer inquiries - Excellent English communication skills - Flexible in working in varying shifts, extended hours, and on certain weekends and holidays as required by the business

 

PLEASE SEND YOUR RESUME TO jkcareers[email protected]