Type of Industry: BPO Company

Location: Alabang, Muntinlupa

Salary: P60,000 above

Responsibilities:

  •          Responsible for providing premier customer service to customer inquiries as they relate to health services/medical information and
  •          Handling of adverse event and quality complaints in a prompt, courteous, clear and concise manner.
  •          Responsible for solving problems and educating callers about health /medication and procedures.
  •          Document all customer interactions in the appropriate computer system.
  •          Initiate and/or implement resolution for all customer requests and ensures that an excellent standard of service and a high level of customer satisfaction are maintained.
  •          Prepare customer service summary reports.

Requirements:

  •          Proficient in English and Korean languages
  •          Must be a degree holder of any course
  •          Healthcare background is a plus but not required
  •          Open to work on a shifting schedule
  •          Willing to work in Alabang, Muntinlupa
  •          Can start ASAP

 

For interested applicants, please send your resume to yan.workengage[at]gmail.com

Feel free to share this opening to your friends because we are also giving out referral fees for each successful applicant.