Anyong haseyo! The company I work for is looking for Korean speaking agents. I cannot check messeges on Philgo so please email me your inquiries and resumes in English with your contact number to [email protected]. We will contact you right away. Thank you.

Korean Speaker - Tier 1
National Capital Reg

 

Responsibilities:

  • Responsible for handling call/chat/email volume of single or multiple LOBs.
  • Adherence to process to ensure high quality and customer service
  • Handle and solve customer technical problems related to the product
  • Follow escalation procedures for issues uncontrollable at Tier 1 level.
  • Participate in periodic qulity circles to improve process KPI improvements 

Requirements:

  • Must have worked with any ERP.
  • Knowledge in MS Office, Inbound, Outbound, Email, Chat process
  • Should be able to handle high call volume
  • Excellent communication and presentation skills / customer interaction
  • Excellent Analytical Skills
  • Flexible to work in shifts
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Any hardware/networking qualification would be a big plus.
  • 30 Full-Time position(s) available.
  • Korean speaker (need to liaise with Korean speaking clients/associates)
Are you looking for a friendly, working environment? Would you like to enjoy a more competitive compensation and benefits? Do you want to put your career into another level?
Then be part of an Employee First, Customer Second company.