VXI Global Solutions, Inc..jpg
"VXI Global is one of the leading contact center solutions provider in the world. We are based in Los Angeles California. with over 10,000 employees in our 13 sites around the world, VXI has grown over 40% year over year in the last 4 years and managed to grow an average of 1000 agents every year for the last 10 years! We are one of the leading providers of outsourced services to top fortune 500 companies around the globe, providing Inbound and Outbound Sales, Technical Support, Customer Service, Web and Chat support in various industries as: Finance, Telecommunications, Media, Social Networking Sites, Retail, in both Business to Business and Business to Consumer Environments.



We provide an excellent work environment conducive to continuous learning, growth, which helps in providing a great work-life balance in addition to offering well above average compensation and benefit packages that include but not limited to; Aggressive base salary, performance bonus, Comprehensive Health Benefits that includes family members, Rice subsidy, Communication Allowance, Night differential and Mid shift allowances and perfect attendance bonus and other unique benefits."

Join the winning team! Apply now!

VXI GLOBAL will provide the following to successful candidates:

* Competitive salary structure

* Attendance bonus

* Health benefits extended to dependents

* Career growth

* Fitness Center membership

* Referral incentives

* Employee events and Activities
 
Responsibilities: 
    • Work in a fast-paced, structured call center environment
    • Deliver extraordinary customer care by responding to customer questions concerning their accounts
    • Grow and nurture customer relationships on each and every call that result in measurable customer value
    • Document necessary account information and offer solutions that benefit the customer
    • Maintain acceptable performance standards, including effectiveness, efficiency and quality.
    • Upholds the client policies (call handing, password, security, systems, and confidentiality etc)
    • Supports and adheres to company policies, requirements, and expectations
    • Maintains regular and consistent attendance

Requirements: 
    • Candidate must possess at least a Bachelor's/College Degree , any field.
    • Required skill(s): must be a graduate of any 4-year course, preferably courses related to management and finance, one year industry experience in a customer service environment, superb english communication skills. must be conversant, solid comprehension and active listening skills., Strong customer service orientation.
    • At least 2 year(s) of working experience in the related field is required for this position.
    • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Full-Time position(s) available.