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Responsibilities: 

  • Offer and ensure the highest levels of service within the gaming and associated environments for valued guests
  • Ensure a high consistent standards of appearance and professionalism, communication and cooperation with both guests and fellow departments
  • Develop and maintain a high level of knowledge in relation to the gaming environment, resort and facilities/services available to the guests
  • To be fully versed in all aspects of programs, promotions and events that cater to the guests experience within the resort
  • Coordinate arrangements required by guests in relation to food and beverage, show tickets, entertainment, transportation and external activities
  • Extend host services to primary guest family members where required to enhance the comfort levels of the guest through planning
  • Assist guests with any and all queries with regards to membership, programs or game irregularities
  • Assist gaming management as a liaison between guests and gaming personnel where required
  • Promote the air of service and professionalism through interaction with all and guests who patronize the facilities
  • Host special promotions within the gaming facility, or external as part of the total hosting concept, when required
  • Accompany guests to and from the resort so as to assist with the logistical seamless transition, when required

 

Requirements:

  • Has a Bachelor's Degree in any field
  • Required language: Korean
  • Excellent communication and customer service skills
  • Applicants must be willing to work in Pasay City
  • Fresh graduates/entry level applicants are encouraged to apply