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Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle.

Acquire. Support. Renew. Form initial customer acquisition through renewal - our suite of complimentary services and technology provides you with the support you need to satisfy even the most complex customer requirements .

By delivering from our locations in Asia, Europe, Latin America, and the United States in over 33 major languages, we give our clients the global reach essential for business success. Our results; satisfied clients, some with relationships of 12 years or more.

(Day Shift) Bilingual Translator for French, Spanish, Korean, Chinese, Japanese and German 
PHP 45,000 - 60,000
(National Capital Reg)

Responsibilities: 
Knows how to do customer profile and prioritize them according to their needs
Handles inbound calls; identifying the main problem and providing step by step instructions
Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage of support tool to provide quality customer service
Escalates second-level concerns issues to the Team Leader to insure accurate and immediate solutions are provided to customers

Requirements: 
  • Native
  • Excellent communication skills
  • Confident and energetic phone presence
  • Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 100 Full-Time position(s) available.


MAKE THE RIGHT CHOICE. CONCENTRIX.

BE PART OF PIONEERING ACCOUNTS!

P22,000 SIGNING BONUS FOR TECHNICAL SUPPORT AGENTS AND CUSTOMER SERVICE REPRESENTATIVES (Eastwood Site)

G/F e.Commerce Plaza, Citywalk 2, Eastwood City Cyberpark, 188 E. Rodriguez Jr. Ave., Bagumbayan, Quezon City
Monday to Friday
9:00 am - 4:00 pm
[email protected]
423-8700 local 8813
GLOBE - 09273649066
SMART - 09194715065
SUN - 09238312891
www.concentrix.com


Candidates with complete pre-employment requirements such as – SSS and TIN number, NBI Clearance, and Birth Certificates including dependents will be prioritized.