ELITE GLOBAL SOURCING (WWW.ELITEGSL.COM), a premier provider of Global Game Outsourcing Solutions Provider specialized in Game Operations, QA, Customer Services and Online Marketing, is currently seeking a highly energetic and reliable individual for the following position for its office in Ortigas Center Pasig City, Metro Manila. 

엘리트 글로벌 소싱사는 미국에 본사를 두고, 한국/아시아/북미/유럽의 PC & 모바일 게임 퍼블리셔들과 서비스 파트너쉽을 통해 게임 운영, 고객지원, 디자인, 및 마켓팅 서비스를 대행하는 회사입니다.  이번 사세 확장을 위해 필리핀 지사의  [중국어 고객지원 담당자] 업무를 담당하게 될 열정적이고 진취적인 인재를 채용하고자 합니다. 

회사:  PC & 모바일 게임운영 서비스 대행 업체 (사행성 게임 업체가 아닌 청소년들이 일반적으로 즐기는 롤 플레잉 및 모바일 게임 업체입니다)

POSITION: [중국어-Madarin] 고객지원 담당자 & Game Master(온라인 게임)

GAME MASTER is responsible for administering and enforcing the game's rules & policies and provide in-game supports & general customer service to ultimately ensure users satisfaction. Also, control the non-player aspects of the game, create environments in which the players can interact, and solve any player disputes.

급여: 50,000 ~60,000PHP

베네핏: 13 개월 보너스, 유급 휴가 & 병가, 워킹비자, 건강보험, 무이자 직원 론, 유니폼,각종 혜택 지급

근무지: Ortigas Center, Pasig city

학력: 4년제 대학 졸업이상

언어: 중국표준어 (Madarin) 및 영어 가능자

담당업무:

  1. Responsible for administering and enforcing the game's rules & policies
  2. Responsible for resolving users` inquiries, disputes, complaints in a courteous, efficient and timely manner and ensuring user satisfaction
  3. Collect, investigate, process, and document various data regarding in-game issues, exploits and bugs.
  4. Educate Users on existing End User Agreements and Guidelines.
  5. Act as a liaison between users and various internal departments.
  6. Compile and maintain all required paperwork, records, reports, documents, etc.
  7. Provide technical support to end users on game and other game related issues
  8. Participates and moderates in game forums and blogs and/or active in online communities
  9. Maintain personal productivity and quality standards towards work.

수습기간: 입사후 6 개월간

서류전형: 사진첨부한 영문 이력서 및 자기 소개서(MS word)

입사지원을 원하시는 분들은 영문 이력서와 자기 소개서를 아래 이메일 주소로 메일 부탁합니다 [email protected]  

 
www.elitegsl.com